Annexure 3

Guarantee and Exchange Policy

 

1. Treasure Chest Guarantee

We hope that you are satisfied with the products that you have ordered from Treasure Chest, however should there be a product manufacturing flaw, we will be happy to exchange the product for you. Please return the flawed product to us unworn, with all labels intact, within 7 days.

Please be aware that postage and packaging is non refundable. However, should you need to exchange a product; the agent who placed your order will pay the additional postage and packaging.

We guarantee our products for 3 months providing that the correct care guide and washing instructions have been followed.

2. Exchange policy

All Treasure Chest products are non refundable.

Thongs and panties are non refundable and non exchangeable.

Should there be a product manufacturing flaw, we exchange the product for you. Please return the flawed product to us unworn, with all labels intact, within 7 days.

A trained agent must measure your correct bra and panty size before you may place an order. Should the correctly measured garment not fit regardless of being measured, we will exchange it for you if the product is returned unworn, with all labels intact, within 7 days.